Care and Support Agreements

We have a range of agreements in place which reflect the different management arrangements with our support providers.

There is an agreement in place for each project. This ensures that the responsibilities are clearly defined for both NomadE5 and the support provider. The type of agreement depends on the model of housing and support.

Management Agreement

The support provider is responsible for the housing management service which is monitored by the Care and Support (Projects) team.

Service Level Agreement

Care and Support (Projects) is responsible for the housing management service. A service level agreement is used for long-term support services.

Floating Support Agreement

Care and Support (Projects) is responsible for the Housing management service. A floating support agreement is used for short-term support services.

Lease

Properties are leased to the support provider. NomadE5 retains responsibility for planned maintenance and day-to-day repairs only.