Compliments, Complaints and Comments

At NomadE5 we aim to provide high quality services for all of our customers. We have Customer Service Standards Opens in a new window, which explain the level of service you can expect from us. These have been agreed after consulation with our residents.

We believe that customers have the right to receive good quality service from us. We work hard to achieve this and welcome feedback on our services as we view it as an opportunity to improve. We have a Compliments, Complaints and Comments Opens in a new window leaflet which allows you to give us feedback or put in a formal complaint if you are not happy with our service.

If you would like to receive further information regarding Compliments, Complaints or Comments please contact the Customer Service Team on 0191 2684800, or e-mail info@nomade5.co.uk