Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Compliments, Complaints and Comments
At NomadE5 we aim to provide high quality services for all of our customers. We have Customer Service Standards Opens in a new window, which explain the level of service you can expect from us. These have been agreed after consultation with our residents.
We believe that customers have the right to receive good quality service from us. We work hard to achieve this and welcome feedback on our services as we view it as an opportunity to improve. We have a Compliments, Complaints and Comments Opens in a new window leaflet which allows you to give us feedback or put in a formal complaint if you are not happy with our service.
Alternatively, you can contact the Customer Service Team on 0191 2684800, or fill in our online feedback form.
