Gas Servicing

Under the Gas Safety Regulations 1998, all landlords must make sure that gas appliances are serviced each year and gas-carrying pipework is safety checked. We are responsible for the following:

• Making sure gas appliances and flues are maintained in a safe condition.
• Making sure yearly maintenance and safety checks are carried out on or before the 12 month anniversary of the last gas service.
• Making sure we keep records and issue these to our tenants.
• Making sure all safety checks are carried out by a Gas Safe registered installer.

Faulty gas appliances which are not regularly maintained can become dangerous and can give off carbon monoxide. You cannot see, taste or smell this gas, but it can kill. There are about 30 deaths a year as a result of carbon-monoxide poisoning from gas appliances. For your own safety you should not sleep in a room containing a gas appliance.
If you fail to keep appointments for servicing, we will take legal action to access your home.
You must allow us into your home to carry out the annual gas safety check to protect you and your family.

Phone 0800 197 0022 to contact the gas servicing team.

NomadE5 has a gas servicing programme which ensures that every appliance provided by the association is checked at least once a year. It is vital that you allow access to our gas servicing contractors when they request it. We will let you know in writing when we are coming to check your boiler. We offer appointments for gas servicing these are:

Monday to Thursday

8.30 am - 10.30 am, 10.30 am - 12.00 noon, 1.00 pm - 2.30 pm, 2.30 pm - 4.00 pm

Friday

8.30 am - 10.30 am, 10.30 am - 12.00 noon, 1.00 pm - 2.30 pm, 2.30 pm - 3.30 pm

There are also appointments available on a Saturday from 9.00 am - 12.00 pm and Wednesday evening between 5.00 and 8.30. Contact the gas servicing team if you require an appointment out of normal office hours.

Please read our Guide to Gas Servicing Opens in a new window for further information and our service standards.

Faults wIth heating appliances should be reported to the Gas Servicing and Heating Department.

IF YOU SUSPECT A GAS LEAK, THIS MUST BE REPORTED IMMEDIATELY TO TRANSCO ON 0800 111 999