Reporting a repair
Report your repairs to us. We aim to resolve any issues as quickly as possible.
Oil and Solid Fuel Servicing
If your home has oil or solid fuel heating then your boiler and fire will be inspected. Servicing must be carried out to make sure that your appliances are working safely.
What should you do if your oil or solid fuel appliance is not working properly?
You should turn off the appliance then open doors and windows for ventilation. You should then call us on 0800 197 0022 and let us know what is happening
If you require further information and details of our service standards please read our Guide to Oil and Solid Fuel Servicing Opens in a new window.
