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Survey results
Last year we conducted a survey with all of our residents to assess how satisfied you were with the service that we provide. The table below shows the main information that came from this survey.
| The questions you were asked | NomadE5 (2006) |
|---|---|
| Overall satisfaction with the overall services provided by landlord | 91% |
| Overall satisfaction with opportunities available for participation in management and decision making | 82% |
| Overall satisfaction with your property offering value for money | 88% |
| Overall satisfaction with the condition of your property | 89% |
| Overall satisfaction with your home | 90% |
| Overall satisfaction with your neighbourhood | 82% |
| Overall satisfaction with repairs and maintenance | 86% |
| Overall satisfaction with being kept informed about things which affect you as a resident | 91% |
| % of respondents who think that their views are taken into account before a decision is reached (includes a lot/a little responses) | 75% |
| % of respondents who think that the time between reporting repairs and work being carried out is good | 82% |
| % of respondents who think that the speed with which the work was completed is good | 83% |
| % of respondents who think that the quality of repairs is good | 84% |