What is Welfare Rights Advice?

Welfare Rights Advice is information about which benefits and tax credits you can claim, and what to do if you are not happy with a benefit or tax decision.

It also provides information about how to manage money problems with things such as gas, electricity, telephone, rent, credit cards or store cards. We can also tell you about different and cheaper ways to borrow, other than using a doorstep lender.

NomadE5 has a Welfare Rights Team who can help our residents.

How can the Welfare Rights Team help me?

They can:

  • offer advice and help by telephone, email, home visit or in the NomadE5 Offices
  • help to increase your weekly income by checking to see if you are claiming all the benefits and tax credits you are entitled to
  • help you to complete claim forms including renewal forms
  • help you to appeal against benefit decisions
  • give you advice about how to manage any debts you may have
  • We can also give you information about other organisations that can help if you prefer

There are many benefits you may be able to claim, such as Housing Benefit and Council Tax Benefit, Disability Living Allowance, Employment and Support Allowance, Tax Credits and Carer's Allowance

Contact the Team:

If you require any information regarding benefits, tax credits or money problems please contact Elaine Floyd, Phil Soden or Lee Forrest on:

Tel: 0191 2922 735 (Please leave your contact details and we will contact you within 2 working days)

Fax 0191 292 2600

Email us on welfarerights@isoshousing.co.uk

 

To download our Welfare Rights Leaflet please click on the following link:

NomadE5 Welfare Rights Leaflet Opens in a new window

NEW!

In the current economic climate, we know that many people face reduced hours, pay cuts or redundancy. We have produced a leaflet that offers some helpful tips. To download our leaflet please click on the following link:

NomadE5 Guide to controlling your finances Opens in a new window

NEW!

Here is the latest article designed to warn residents about the various scams that NomadE5 has been warned about.

NomadE5 Scams and Fraudsters article Opens in a new window